Content Pack-Out

Professional content pack-out, inventory, cleaning, and storage after fire or water damage

On-Site in 60 MinutesIICRC CertifiedDirect Insurance Billing100% Satisfaction GuaranteeFree EvaluationsLocally Owned

Content Pack-Out Services

When fire, smoke, or water damages your property, your personal belongings need immediate attention to prevent further deterioration. Drip Restoration's content pack-out service carefully inventories, packs, transports, cleans, and stores your possessions in climate-controlled facilities while your property is being restored.

Every item is photographed, cataloged, and tracked using a detailed digital inventory system. You receive a complete list of all items, their condition, and their location. We use specialized cleaning methods for different materials — ultrasonic cleaning for hard goods, ozone treatment for smoke-affected soft goods, and document freeze-drying for important papers and photographs.

Our Pack-Out Process

  1. 1

    Pre-Pack Assessment

    We walk through your property with you (when possible) to identify priority items, high-value belongings, and items needing special handling.

  2. 2

    Photographic Inventory

    Every item is photographed and cataloged with a description and condition assessment. This detailed inventory serves as documentation for your insurance claim.

  3. 3

    Professional Packing

    Trained packers use professional moving materials — specialized boxes, acid-free tissue, bubble wrap, and custom crating for fragile or high-value items.

  4. 4

    Secure Transportation

    Items are carefully loaded into enclosed, climate-controlled vehicles and transported to our cleaning and storage facility.

  5. 5

    Specialized Cleaning

    Each item is cleaned using the appropriate method for its material — ultrasonic, dry cleaning, ozone, hand washing, or document restoration.

  6. 6

    Climate-Controlled Storage

    Cleaned items are stored in our secure, climate-controlled facility with monitored access until your property is ready for move-back.

  7. 7

    Return & Unpacking

    When restoration is complete, we deliver, unpack, and place items back in your home according to your preferences.

Specialized Cleaning Methods

Ultrasonic Cleaning

High-frequency sound waves in a cleaning solution remove soot and contaminants from hard items — glasses, figurines, tools, kitchen items.

Ozone Treatment

Ozone gas penetrates soft materials (clothing, linens, upholstery) to neutralize smoke odors at the molecular level.

Document Freeze-Drying

Water-damaged documents, photos, and books are flash-frozen and then vacuum-dried, preserving the original content.

Electronics Restoration

Circuit boards and components are carefully cleaned using specialized solvents and techniques to remove corrosive soot.

Non-Salvageable Items

Not everything can be saved. Items that are too damaged for restoration are carefully documented for your insurance claim:

  • Detailed photographs and descriptions of non-salvageable items
  • Condition assessment documenting why the item cannot be restored
  • Replacement cost valuation when applicable
  • Complete documentation accepted by all insurance carriers
  • Items held until insurance adjuster approves disposal

Frequently Asked Questions

Who pays for content pack-out services?

Content pack-out is a standard coverage item in most homeowner's insurance policies when related to a covered loss. This includes packing, transportation, cleaning, storage, and return delivery. We handle all documentation and bill your carrier directly — final coverage depends on your specific policy and deductible.

How long will my belongings be stored?

We store your belongings for as long as needed during the restoration process — typically 2-8 weeks for standard restoration projects. Storage fees are covered by insurance. You'll have access to your complete inventory list and can request specific items at any time.

Can I access my belongings during storage?

Yes, you can access your stored belongings by appointment. If you need specific items during the restoration process, we can pull and deliver them to you.

What about high-value items like jewelry or art?

High-value items receive special handling and documentation. We recommend you maintain possession of jewelry, cash, and small valuables. For artwork and collectibles, we provide custom crating and specialized cleaning by trained conservators when needed.

Do you inventory every item?

Yes, every item is photographed, cataloged with a description, and assigned a condition rating. This detailed inventory is essential for your insurance claim and ensures accountability throughout the pack-out, cleaning, storage, and return process.

Every Minute Counts. Act Now.

The longer you wait, the worse the damage gets. Get a free, no-obligation in-home evaluation and a certified crew on-site in under 60 minutes.

100% Satisfaction Guarantee
No Obligation